Kasavu Village – Shipping & Return Policy

Shipping Policy

At Kasavu Village, we are committed to delivering your orders safely and on time.

• Delivery Time: Orders are usually delivered within 7 days from the date of dispatch.
• Delivery times may vary depending on your location, courier delays, weather conditions, or other unforeseen circumstances.
• Once your order is shipped, tracking information may be provided where available.
• Please ensure that your shipping address and contact details are correct when placing your order.

Return Policy

Kasavu Village offers a 5-day return policy from the date your order is delivered.

To be eligible for a return:

• Return requests must be made within 5 days of delivery.
• The product must be unused and in its original condition.
• The product must be returned with its original packaging, tags, and accessories, where applicable.
• Products that have been used, damaged, or returned without original packaging may not be eligible for return.

Once we receive and inspect the returned product, we will notify you about the approval of your return and the applicable refund or replacement.

Contact Us

For any questions regarding shipping, returns, refunds, or your order, please contact Kasavu Village:

Support Email: kasavuviiage@gmail.com

Thank you for shopping with Kasavu Village